Wacom Tablet not working in Photoshop

by Nicholas on June 27, 2009

in Computer Problems

After I formatted my computer in May, I couldn’t get my tablet to work in Adobe Photoshop for a while, I tried both Adobe Photoshop CS3 and CS4. I have a Wacom Intuos3 4×6. My Logitech mouse would move around just fine but when I moved my pen across the tablet, the cursor would move move after several seconds. This was obviously unbearable for Photoshop. I tried all the solutions I found online but none of them seemed to work, I tried disabling all the graphic intensive plugins and options but it still lagged across the screen.

If this is happening to you, I might have the solution for you.

The problem was because of an issue with the default preference files. I had not made any specific preferences and this was already happening. Go to your start menu –> Programs –> Wacom Tablet –> Tablet Preference File Utility. Then press Remove All Preferences Files (you have to be admin to do this) and your Photoshop should work fine.

Leave me a comment if this worked for you!

{ 6 comments… read them below or add one }

Ben October 16, 2009 at 11:57 am

A google search for the exact problem I had lead me here. Thank you for the post, I totally forgot that utility even existed.

thomas October 29, 2009 at 2:39 pm

Woow – your hint totally helped me.

I have had this problem for so many months – thought that it must be Photoshop who was the bad guy.. turns out it wasnt..

Thanks again for posting this little trick.

Amanda December 23, 2009 at 5:46 pm

THANK YOU SO MUCH!! I looked for an hour for somthing that would fix my problem and i JUST installed my tablet… there was nothing then i found this … IM SO HAPPY! thank you again!!!

Heidi December 24, 2009 at 5:49 pm

Oh wow, it worked for me.
Thanks a ton

Suzu January 31, 2010 at 6:53 am

WOW! Thank you so much! Google suggested your site for my problem. photoshop cs4 only drew lines with my wacom bamboo. I tried it the way you wrote and it worked!! I’M SO HAPPY!!! THANK YOU!!! Finally I’m able to draw again! ^_^

Jon February 8, 2010 at 8:40 pm

Just going to chip in, this may not be in Start, mine was in Program Files\Tablet\Pen.

Worked a charm where the other fixes didn’t though.

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