After I formatted my computer in May, I couldn’t get my tablet to work in Adobe Photoshop for a while, I tried both Adobe Photoshop CS3 and CS4. I have a Wacom Intuos3 4×6. My Logitech mouse would move around just fine but when I moved my pen across the tablet, the cursor would move move after several seconds. This was obviously unbearable for Photoshop. I tried all the solutions I found online but none of them seemed to work, I tried disabling all the graphic intensive plugins and options but it still lagged across the screen.
If this is happening to you, I might have the solution for you.
The problem was because of an issue with the default preference files. I had not made any specific preferences and this was already happening. Go to your start menu –> Programs –> Wacom Tablet –> Tablet Preference File Utility. Then press Remove All Preferences Files (you have to be admin to do this) and your Photoshop should work fine.
Leave me a comment if this worked for you!
{ 18 comments… read them below or add one }
A google search for the exact problem I had lead me here. Thank you for the post, I totally forgot that utility even existed.
Woow – your hint totally helped me.
I have had this problem for so many months – thought that it must be Photoshop who was the bad guy.. turns out it wasnt..
Thanks again for posting this little trick.
THANK YOU SO MUCH!! I looked for an hour for somthing that would fix my problem and i JUST installed my tablet… there was nothing then i found this … IM SO HAPPY! thank you again!!!
Oh wow, it worked for me.
Thanks a ton
WOW! Thank you so much! Google suggested your site for my problem. photoshop cs4 only drew lines with my wacom bamboo. I tried it the way you wrote and it worked!! I’M SO HAPPY!!! THANK YOU!!! Finally I’m able to draw again! ^_^
Just going to chip in, this may not be in Start, mine was in Program Files\Tablet\Pen.
Worked a charm where the other fixes didn’t though.
thank you,i have the same problem and its work´s for me to
Worked for me. I spend quite a while finding how to fix the problem and you solved it in minute
didn’t work for me. The pen works fine, but when I open Flash cs4 and open a file it stops working. Then after I close flash it works again. Help!
Hi there Marieke, why don’t you give me a bit more detail about what you’ve done so far. Which OS (and service pack), which tablet are you using and if you have installed any drivers. My first recommendation is to make sure you have the most updated CS4 and also the most updated WACOM drivers. I haven’t had any trouble on my mac nor my PC now that I upgraded to Windows 7.
This did not work for me. :/ I have a Bamboo Fun, windows 7 and even after doing this, it still will not work. I’ve tried everything, nothing is working. Does anyone know what I can do?
I read so many forums with no luck, and your fix did the trick. Thanks so much for posting!
my drivers arnt there
It works~!! Thank you very much for the tip!
You rock mate. Working again! My tablet is a Wacom wireless…Best Regards.
thank you so much! This worked wonders and I can finally finish a pic I’ve been working on
I can’t thank you enough, I had tried every fix on the net and nothing had helped, I was ready to change my tablet, even! Again, thanks.
Chalk up another win under the ‘Remove All Preferences’ column